Effective date: September 15, 2026

Writezy.ai operates Writezy, a writing and organization service available through writezy.studio, the Writezy application, and related services.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices available to you.

In this policy, “Writezy,” “we,” “us,” and “our” refer to Writezy.ai. “Service” refers to the Writezy website, application, and related features.

By using Writezy, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information in three general ways:

• Information you provide to us
• Information collected automatically when you use Writezy
• Information received from service providers that help us operate Writezy

Account Information

When you create an account, we may collect information such as:

• Your name
• Email address
• Username or account identifier
• Password or authentication credentials
• Profile information
• Subscription status
• Account preferences

Passwords may be processed and stored by an authentication provider rather than directly by Writezy.

Your Content

Writezy allows you to create, upload, organize, and store content, including:

• Documents and written material
• Notes
• Project and folder names
• Images and uploaded files
• Canvas content
• Character, location, or world-building information
• Metadata associated with your projects
• Other material you choose to store in the Service

We refer to this material as “Your Content.”

Your Content may contain personal information depending on what you choose to include. We process it to provide storage, synchronization, organization, display, export, backup, and other features you request.

You retain ownership of Your Content, as described in our Terms of Service.

Payment Information

If you purchase a subscription, our payment processor may collect information such as:

• Your name
• Billing address
• Payment-card information
• Transaction details
• Tax-related information
• Payment status

Writezy generally does not receive or store your complete payment-card number. We may receive limited billing information, such as the last four digits of your card, card type, billing country, and subscription status.

Communications

When you contact us, request support, respond to a survey, or otherwise communicate with us, we may collect:

• Your name and email address
• The contents of your message
• Screenshots or files you submit
• Technical information related to your support request
• Records of our communication with you

Please avoid including sensitive information in a support request unless it is necessary for us to assist you.

Information Collected Automatically

When you use Writezy, we and our service providers may automatically collect information such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Language and regional settings
• Referring and exit pages
• Pages or features viewed
• Dates and times of access
• Session duration
• General geographic region derived from an IP address
• Crash reports
• Error logs
• Performance information
• Security and authentication events

We use this information to operate, secure, diagnose, maintain, and improve Writezy.

Cookies and Similar Technologies

We may use cookies, local storage, session storage, software development kits, pixels, and similar technologies.

These technologies may be used to:

• Keep you signed in
• Remember your preferences
• Maintain your session
• Provide essential application functionality
• Protect accounts and prevent abuse
• Understand service performance
• Diagnose errors
• Measure general usage of the Service

Some cookies are necessary for Writezy to function. Others, such as optional analytics cookies, may be subject to your consent depending on your location.

You can control cookies through your browser settings. Blocking essential cookies may prevent parts of Writezy from working properly.

2. How We Use Information

We may use the information we collect to:

• Create and manage your account
• Authenticate users
• Provide the Writezy website and application
• Save, synchronize, display, and organize Your Content
• Process subscriptions and payments
• Provide customer support
• Respond to questions and requests
• Send account, billing, security, and service notices
• Maintain and improve performance
• Diagnose technical issues
• Detect fraud, abuse, and unauthorized access
• Protect Writezy, our users, and others
• Enforce our Terms of Service
• Comply with legal obligations
• Establish, exercise, or defend legal claims
• Develop and improve features based on aggregate usage patterns and user feedback

We do not use Your Content to train any automated or machine-learning systems.

3. How We Use Your Content

Your Content is processed primarily so that Writezy can provide the features you choose to use.

For example, we may process Your Content to:

• Save it to your account
• Synchronize it across sessions or devices
• Display it within the editor or canvas
• Organize it into projects, documents, folders, or other structures
• Generate exports or downloads at your request
• Recover data from backups
• Investigate a technical issue you report
• Prevent security incidents or misuse

We do not claim ownership of Your Content.

We do not sell your writing.

We do not publish or commercially license your stories, documents, characters, images, or other creative materials merely because they are stored in Writezy.

Our personnel will access Your Content only when reasonably necessary, such as:

• When you ask us to investigate a support issue
• To investigate suspected abuse or a security incident
• To maintain or restore the Service
• To comply with applicable law
• To protect the rights and safety of Writezy, our users, or others

Where practical, access is limited to personnel and contractors who need it for those purposes.

4. Legal Bases for Processing

If you are located in the European Economic Area, United Kingdom, or another jurisdiction that requires a legal basis for processing, we may rely on the following bases:

Performance of a Contract

We process information when necessary to provide Writezy under our Terms of Service, including creating your account, storing Your Content, and processing your subscription.

Legitimate Interests

We may process information for legitimate business interests such as:

• Securing Writezy
• Preventing fraud and abuse
• Maintaining and improving performance
• Understanding how features are used
• Providing support
• Protecting our legal rights

We consider whether those interests are outweighed by your rights and interests.

Consent

We may rely on your consent for activities such as optional cookies, certain communications, or other processing where consent is required.

You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before your consent was withdrawn.

Legal Obligations

We may process information to comply with tax, accounting, regulatory, law-enforcement, or other legal obligations.

European privacy notices generally need to explain who is collecting information, the purposes and legal grounds for processing, recipients, retention, international transfers, and individual rights.

5. How We Share Information

We do not sell your personal information.

We do not share personal information for cross-context behavioral advertising.

We may share information in the following circumstances.

Service Providers

We use third-party companies to help operate Writezy. These providers may process information on our behalf for purposes such as:

• Website and application hosting
• Cloud storage
• Database services
• Authentication
• Payment processing
• Transactional email
• Customer support
• Error monitoring
• Security
• Analytics
• Infrastructure maintenance

These providers are permitted to process information only as necessary to perform services for us, subject to their agreements with Writezy and applicable law.

Writezy’s current service providers may include:

• Auth0 for account authentication and sign-in
• Vercel for website and application hosting
• Amazon Web Services (DynamoDB and S3) for database and file storage
• Stripe for subscription payments
• Auth0 for account and sign-in emails
• PostHog for product analytics

Legal and Safety Reasons

We may disclose information when we reasonably believe it is necessary to:

• Comply with a law, subpoena, court order, or valid legal request
• Protect the rights, property, or safety of Writezy, our users, or others
• Investigate fraud, abuse, or security threats
• Enforce our Terms of Service
• Establish, exercise, or defend legal claims

We may challenge requests that we believe are unlawful, overly broad, or otherwise improper.

Business Transfers

If Writezy is involved in a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction.

Any successor will remain subject to this Privacy Policy unless users are notified otherwise as required by law.

With Your Direction or Consent

We may share information when you ask us to do so or give us permission.

For example, future collaboration or publishing features may allow you to share particular documents or projects with another person. We will not treat content as shared merely because it is stored in your private account.

Aggregated or De-identified Information

We may use or share information that has been aggregated or de-identified so that it cannot reasonably be associated with you.

For example, we may examine overall usage statistics to understand which Writezy features are commonly used.

We will not attempt to re-identify information that has been properly de-identified, except where needed to test our de-identification processes or where allowed by law.

6. Analytics

We may use limited analytics to understand how the Service performs and how users interact with its features.

Analytics information may include:

• Page views
• Feature usage
• Session duration
• Device and browser type
• Approximate region
• Referring pages
• Error events
• General interaction patterns

We do not intentionally include the contents of your documents or other creative work in analytics events.

Where required by law, we will request your consent before using nonessential analytics technologies.

If Writezy does not use analytics, this section may be removed.

7. Communications

We may send you service-related communications, including:

• Email-verification messages
• Password-reset messages
• Login or security alerts
• Subscription receipts
• Billing notices
• Changes to the Service
• Changes to our legal terms
• Responses to support requests

These communications are necessary to operate your account and generally cannot be disabled while your account remains active.

We may separately send promotional or product-update emails where permitted by law. You can unsubscribe using the link in those messages.

Even after unsubscribing from promotional emails, you may continue to receive essential account or service communications.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on factors such as:

• Whether your account remains active
• The type of information involved
• The reason we collected it
• Whether it is needed to provide the Service
• Security and fraud-prevention needs
• Legal, tax, accounting, or regulatory obligations
• The need to establish or defend legal claims

Account information and Your Content are generally retained while your account is active.

When you delete content, close your account, or request deletion, the information may remain temporarily in backups, logs, archives, or fraud-prevention systems before being deleted or overwritten.

We may retain limited information after account deletion when required by law or reasonably necessary for:

• Financial and tax records
• Fraud prevention
• Security
• Resolving disputes
• Enforcing agreements
• Protecting legal rights

Do not publish specific time periods until you know your infrastructure actually follows them. Legal copy has a nasty habit of turning aspirational engineering into contractual evidence.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These safeguards may include:

• Encryption during transmission
• Access controls
• Authentication measures
• Secure cloud infrastructure
• Logging and monitoring
• Restricted internal access
• Backups
• Security updates
• Incident-response procedures

No internet service or storage system can guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials and for using a secure password. Please contact us promptly if you suspect unauthorized access to your account.

10. International Data Transfers

Writezy is operated from the United States.

If you access Writezy from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Those countries may have data-protection laws that differ from the laws where you live.

Where required, we use appropriate safeguards for international data transfers, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions
• Contractual protections
• Vendor data-processing agreements
• Other legally recognized transfer mechanisms

The European Commission recognizes mechanisms including adequacy decisions and Standard Contractual Clauses for certain transfers of personal information outside the European Economic Area.

11. Your Privacy Choices

Depending on where you live, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Receive a portable copy of certain information
• Object to or restrict certain processing
• Withdraw consent
• Opt out of certain sales or sharing
• Limit certain uses of sensitive personal information
• Appeal our response to a privacy request
• File a complaint with a data-protection authority

European privacy laws may provide rights including access, correction, deletion, restriction, portability, and objection.

To exercise a privacy right, contact us at:

Email: edwin@writezy.ai

Subject: Privacy Request

We may need to verify your identity before completing a request. Verification helps prevent someone else from accessing or deleting your information without permission.

You may also authorize another person to submit a request on your behalf where permitted by law. We may require proof of that authorization.

We will not discriminate against you for exercising a privacy right.

Some rights are subject to exceptions. For example, we may need to retain certain information to complete a transaction, comply with law, protect security, or exercise legal rights.

12. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Depending on whether Writezy is legally subject to the CCPA, these rights may include the right to:

• Know what categories of personal information are collected
• Know the sources and purposes of collection
• Know the categories of recipients
• Request access to specific pieces of personal information
• Request deletion
• Request correction
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information
• Receive equal service and pricing after exercising privacy rights

Categories of Personal Information

During the preceding twelve months, Writezy may have collected the following categories of personal information:

Writezy does not intentionally collect sensitive personal information for the purpose of inferring characteristics about users.

Sale and Sharing

Writezy does not sell personal information for money.

Writezy does not share personal information for cross-context behavioral advertising.

If our practices change, we will update this policy and provide any legally required opt-out mechanism.

Covered businesses that sell or share personal information may also be required to honor recognized opt-out preference signals such as Global Privacy Control.

California Requests

California residents may submit a request by contacting:

Email: edwin@writezy.ai

Subject: California Privacy Request

We may ask for information reasonably necessary to verify your identity and locate your records.

13. Children’s Privacy

Writezy is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information without legally valid parental consent, we will take reasonable steps to delete it.

If you believe a child has provided personal information through Writezy, contact us at edwin@writezy.ai.

Users between 13 and the age of legal majority where they live should use Writezy only with the permission of a parent or legal guardian.

14. Third-Party Links

Writezy may contain links to websites or services operated by other organizations.

We do not control and are not responsible for those organizations’ privacy practices. Their privacy policies govern information you provide directly to them.

We encourage you to review the privacy policy of any third-party service you use.

15. Do Not Track

Some browsers allow users to transmit a “Do Not Track” signal.

There is not currently a universally accepted standard for responding to these signals. Writezy may therefore not respond to traditional Do Not Track browser settings.

Where legally required, we will honor recognized opt-out preference signals, such as Global Privacy Control, for processing to which those signals apply.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to Writezy
• New features or service providers
• Changes in our information practices
• Security developments
• Legal or regulatory requirements
• Organizational changes

When we make material changes, we will provide reasonable notice through the Service, by email, or through another appropriate method.

The effective date at the top of the policy indicates when it was last revised.

17. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be sent to:

Writezy.ai

Website: writezy.studio

Email: edwin@writezy.ai